The Booking Process

The process is very simple! Contact us via email or phone and tell us what services you're interested in. We will let you know if we have Artists available for your wedding/event date within 24 hours of you contacting us. If you have contacted us via email, a phone call will be set up to directly to discuss your desired services. Our goal is to speak with clients one-on-one and ensure complete transparency and the highest level of communication and customer service.

Wedding/Event Deposits

We require a $100 non-refundable deposit to hold your wedding/event date. This can be paid in two ways: (1) via credit/debit card (a 3% processing fee will be added), or (2) directly from a checking account with no processing fee (via e-check). We securely store all payment information on file. All payment information will be deleted after completion of services. The initial deposit goes towards your requested services and will show as a credit on your final invoice.

Post-Deposit Process

After receiving the deposit, your service date will be held on our Master Calendar. We will set up a future date to finalize all wedding/event service details. We have found that this allows our clients ample time to determine exact service numbers without feeling rushed or pressured. Once these details have been finalized, you will receive a service invoice, a wedding/event day itinerary, and (when applicable) a wedding day checklist with helpful information to ensure your day runs smoothly.

Payment

All weddings and events require the final payment to be made one week prior with one payment method. This can be paid in two ways: (1) via credit/debit card (a 3% processing fee will be added), or (2) directly from a checking account with no processing fee (via e-check). No payments will be accepted by your individual artist(s) (with the exception of extra gratuity if desired).

Cancellations

You are able to cancel/change wedding services up to three months prior to your scheduled date. Any cancellations made after that date will be charged in full. No exceptions. Non-wedding event cancellations can be made up to two weeks prior to your scheduled date. Any cancellations made after that time will be charged in full.
*Additional services can be added at any time - dependent on Artist availability*

Trial Runs

Trial runs are an opportunity for you and your Head Artist to determine and discuss your wedding day look. This ensures everyone is on the same page for your wedding day. Trial runs are scheduled 6-8 weeks prior to your wedding and are typically scheduled on weekdays due to our limited weekend availability. Your Trial run includes up to two unique looks; additional looks will be an extra charge. Trial run pricing is the same as the wedding day services.

Travel, Parking & Gratuity

Travel within 20 miles of the service provider is included. Travel fees will be applied to distances over 20 miles. Downtown Minneapolis & St. Paul hotel parking is not included in our pricing and, when applicable, will be an additional charge on your invoice. The industry standard for gratuity is 18-20%. For your convenience, and to make things stress free, we add 18% gratuity to all services on your final invoice.

Products Spa Beauty artists use

All of our Artists use professional products. Some of our favorite hair products include Bumble & Bumble, Sexy Hair, Paul Mitchell, and Pureology - just to name a few! The makeup our Artists most commonly use are M.A.C., Bobbi Brown, Makeup Forever, Smashbox, and Urban Decay. You are welcome to bring your own makeup if it best fits your need and/or you have certain skin sensitivity.

Service Times

Our goal at Spa Beauty is to exceed your expectations within a realistic timeframe. The number of individuals involved and the services requested determines the exact amount of time our services will require. We will be sure to give you a detailed outline when you contact us regarding your request - thank you so much!

 

Disclaimer: Spa Beauty services are unregulated, as recognized by the State of Minnesota.